Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Outstanding Service and Impeccable Results! I can’t say enough good things about Tiguard Restoration! From the moment I contacted them, their professionalism and attention to detail stood out. The team was incredibly responsive, showed up exactly when they said they would, and treated my home with the utmost care and respect. The quality of the work exceeded all expectations—everything looks brand new again! They were thorough, efficient, and clearly take a lot of pride in what they do. It’s rare to find a company that combines great craftsmanship with such friendly and reliable customer service. If you’re looking for a trustworthy restoration company that delivers top-notch results, Tiguard Restoration is the one to call. I highly recommend them and will absolutely use their services again in the future! ~ Barb B
I had an outstanding experience with TriGuard Restoration Services. From start to finish, their team was professional, responsive, and truly cared about restoring my home the right way. They arrived promptly, assessed the damage thoroughly, and clearly explained each step of the restoration process so I always knew what was happening. Their attention to detail and commitment to quality really stood out. They treated my property like it was their own. The crew was respectful, efficient, and left everything spotless once the work was complete. It’s rare to find a company that combines great craftsmanship with genuine customer service, but TriGuard absolutely delivers. II highly recommend TriGuard Restoration Services to anyone dealing with water, fire, or mold damage. They turned a stressful situation into a smooth, worry-free experience. ~ Jake B
Top-Notch Water Damage Restoration – Triguard Is the Best! Triguard Restoration Services was a lifesaver when we had unexpected water damage in our home. From start to finish, their team was incredibly responsive, professional, and efficient. They arrived quickly after our initial call, assessed the situation thoroughly, and immediately got to work to prevent further damage. The crew was knowledgeable, courteous, and worked with care and precision. They used high-quality equipment to dry everything out, and kept us informed every step of the way. What really stood out was their attention to detail and genuine commitment to making sure our home was safe and fully restored. They also helped guide us through the insurance process, which made everything so much easier during a stressful time. If you're dealing with water damage, I highly recommend Triguard Restoration. They're reliable, honest, and truly care about their customers. Five stars all the way! ~ Attila S
I had a sudden flood in my laundry room due to faulty plumbing, and Triguard was a lifesaver. They arrived within a half an hour, explained everything clearly, and immediately started the damage control process with their equipment. Super professional and efficient. They also helped me navigate the insurance claim, which was a huge relief. Highly recommend them for any emergency cleanup! ~ Julia V
We could not have been more pleased with the work that was done at our home by Triguard Restoration Services. The gentlemen who did the work could not have been more professional, honest, easy to work with and reliable. The job was done in the timeframe that they gave us and even had a better outcome than we expected. We would trust them with any restoration work we needed in the future. ~ Beverly D
Had a plumbing issue that caused water damage to our hardwood floors. Called TriGuard and they showed up within an hour. Super professional, on time, and walked us through the whole process. They checked in daily to make sure the drying was going well. Everything went smoothly, highly recommend these guys! ~ Amie S
We used TriGuard Restoration Services for water damage restoration at a rental home in the Chagrin Falls area. They were prompt, professional, and very communicative throughout the entire process. Everything was handled quickly and efficiently, which made what could have been a stressful situation much easier to manage. Highly recommended! ~ I. E
Great work and incredibly quick to respond. I called about water damage in my kitchen just to get an idea of how to handle it, and they were at my house two hours later starting on damage control and cleanup. These guys know what they are doing and I definitely recommend them. Very willing to work with insurance in my situation as well. ~ Daniel M
I had water damage in my basement due to the recent storms, so my neighbor referred me to Triguard Restoration. I was pleasantly surprised by how fast, friendly and efficient they were. They got the job done quickly and were very professional. I would highly recommend ! A+ company! ~ DMC
When everythings seemed to be going wrong TriGuard saved the day. They took control and got the job done quikly. I can not say enough good things about them. Thank you Triguard, I hope I never need your services again, but if I do, you will be my first phone call. Barry - Mayfield Hts. ~ D B
TriGuard Restoration responded quickly to our water damage and did an excellent job restoring our home. Great service, professional team and high-quality results. Highly recommend them for water damage restoration! ~ Jeno K
Fast and professional water damage restoration! I called for emergency water removal. The team arrived within an hour, handled everything perfectly, removed all the moisture and saved our floors. True 24/7 water damage experts! ~ Marianna K
Recent water damage in my basement led me to Triguard Restoration. They were very understanding of my situation. I appreciate their professionalism and expertise! Highly recommend! ~ Andrew R
Great experience with TriGuard! They helped with water damage cleanup and even guided us through the insurance process. ~ Corey Z
Had some water damage in my basement and these guys showed up quick and got everything under control. Super thankful they knew what they were doing. ~ Nyesha P
Super fast response and very professional team. They showed up right after our basement flooded and handled everything perfectly. ~ Ashley
These guys kinda saved my week lol. Woke up to water everywhere and they handled it without making a huge mess. Appreciate the work! ~ Reno T
Triguard Restoration came to our rescue after water damage from a leaking appliance. Friendly team, fair prices, and top quality work ~ Branden P
Amazing team!! They showed up fast and did an excellent job. ~ Alisha C
Called 3 places n these were the only ones that actually answered lol. Super helpful!! ~ laura b
Everything went great , very attentive, thank you for your service ~ Marianna K
The crew worked hard to restore our home after a pipe burst ~ Monica B
Really good crew, def would call again. ~ Sean N
I am writing to share my highest recommendation for TriGuard Restoration Services. We recently had the unfortunate discovery of water damage in our new home. From the very beginning of the process, TriGuard proved to be outstanding in every way. From the initial inspection, their team quickly recognized the extent of the water damage using professional water meters and clearly explained what needed to be removed, what could remain, and how the restoration process would proceed. Their expertise in identifying problem areas gave us confidence that nothing was overlooked. The demolition and repair work were handled with great care and professionalism. They were extremely thorough in tearing out what was necessary while taking every precaution to protect the rest of our home. The specialized drying equipment they brought in was installed promptly and removed exactly when they said it would be, keeping the project on schedule. Throughout the process, the TriGuard team demonstrated true responsibility and respect for our home. Their communication was clear, they arrived when they said they would, and every step of the work was completed with professionalism and precision. We also found their pricing to be very reasonable for the level of quality and expertise they delivered. In short, TriGuard Restoration Services turned a very stressful situation into a manageable one. Their professionalism, thoroughness and genuine care for our home exceeded our expectations and I would not hesitate to recommend them to anyone in need of restoration services. ~ Karen K
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